What is
Robot Coupe
Kitchen HUB Live?
Virtual. Personal. Live.
Simple. It's our live digital service where we can provide you an easy and convenient way to get up close to our range of 140+ models of Robot Coupe machines in an online live stream.
We bring this service to you from our Robot Coupe Kitchen HUBS, where we have specialist HD cameras set up to ensure you get a 360 view of the equipment in action. You can have a conversation with the Robot Coupe team of Development Chefs and Solution Managers, and ask any questions tailored to your requirements.
“The quality of the call was so good and the camera set up was as good as being there in person, saves so much time. Fantastic help, thank you”
“Thanks very much for giving us the demonstration - it was very helpful.
Excellent setup for the demos!”
“Saves a lot of time & money. The video call is so professional it is as if you are in the kitchen.”
“I am constantly on the move so hard to catch me in one place for more than a week. Great service.”
Need to find solutions?
Click on the relevant link above to book your live virtual demo or consultation.
In order for us to tailor this experience please include as much information about your requirements as possible. There is also an opportunity to include pictures of your intended final product, which will enable our team to prepare the correct product and equipment in advance.
Once submitted you will be able to select an available time slot.
Have a new Robot Coupe?
If you have purchased a Robot Coupe and would like to understand its full potential, this one-to-one virtual training will walk you through the basics. This will include; how to set up, and basic cleaning including dismantling & general maintenance. Our team of Development Chefs and Solutions Managers will be on hand to answer any of your questions.
At the time of the meeting, please ensure to have your Robot Coupe easily accessible.
FAQ
Do I have to pay for this service?
No. This is part of the support we provide to all our customers.
Can I invite colleagues?
Yes. When you receive the link, simply share with your colleagues.
What device can I use to login?
Any device with a good internet connection, speakers and microphone. So a phone, or tablet is perfect. We also like to see you, so putting your camera on is preferred.
Can I record the call?
We will record the session and send you a personal link which will be valid for 7 days to download.
Do you offer onsite visits?
Yes we do offer site visits, although this will depend on the relevant government's guidance, and how quickly you want to find a solution.
Can you post the final product to me?
Ambient produce is easy to post following our session. Other produce doesn't travel very well!
Can I cancel or amend my booking?
Yes, please click on the Cancel or Reschedule link in your booking to select an alternative slot.
How do I log into the booked Zoom call?
You can either click on the "Join Web Conference" button on the confirmation email you received.
OR
Click on the link under "Meeting Location" if you downloaded the calendar invite.
Once you join please allow "Call using Internet Audio" and select "Join Audio" or "Unmute" and "Start Video".
Any problems please just call your host who will guide you through the process.
Partnerships and Brands
We work with a number of organisations to deliver events using webinar style live streams. These often cover either training or demonstrations on a particular topic or model of equipment and can be tailored to your business. Our experienced team have delivered a number of sessions to audiences between 20 - 400 and are well equipped to adapt to your needs.
Get in contact with the team using the link below.
Friendly support
Our experienced team are here to ensure you get the best out of the session, taking into consideration your brand and specific requirements.
Eco Friendly
Attending our session virtually has minimum impact to your working day and without the travel, you can boost your Eco credentials.
Talk to our team about our waste reducing webinar for more tips and advice.
2, Fleming Way, Worton Road, Isleworth. TW7 6EU
0208-232-1800